FAQ

How Can We Help You?

Ask Us Anything

Find answers to the most commonly asked questions received by B2Z Insurance. Please contact us if you don’t see your question here.

Administration

  1. Q
    How can I reach B2Z Customer Experience?
    A

    Please send your question via our contact form and we will get back to you as quickly as possible. Or call us directly at (800) 330-1750 to speak to someone in Customer Experience, Quoting Assistance or Claims Support between the hours of 8am-6pm CT/CST Monday-Friday.

  2. Q
    During which hours can I reach B2Z Customer Support?
    A

    The B2Z Customer Support team is available Monday through Friday from 8am-6pm CT/CST. 

    On the following holidays, B2Z Customer Support will be closed: 

    New Year's Day
    Memorial Day
    4th of July (observed)
    Labor Day
    Thanksgiving Day
    Christmas Eve
    Christmas Day

     

  3. Q
    How do I join the B2Z team?
    A

    B2Z Insurance is a “best-of-breed” team cultivated over time — we have insurance veterans, digital transformation experts, technology innovators and dedicated entrepreneurs. We're looking for driven individuals with a passion for creating the best customer experience for small business owners. Check out our open positions here.

  4. Q
    What types of small business insurance coverage do you offer?
    A

    We currently offer the following types of coverage for your small business (depending on location and business type):

Legal

  1. Q
    Who underwrites B2Z plans?
    A

    B2Z insurance plans are underwritten by the Preferred Partners listed here: b2z-insurance.com/faq/disclosures-licenses

  2. Q
    In which states can B2Z provide insurance coverage?
    A

    B2Z is licensed to sell insurance in the following states: b2z-insurance.com/faq/disclosures-licenses. See our coverage map here.