FAQ

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Ask Us Anything

Find answers to the most commonly asked questions received by B2Z Insurance. Please contact us if you don’t see your question here.

Administration

  1. Q
    How can I reach B2Z Customer Experience?
    A

    Please send your question via our contact form and we will get back to you as quickly as possible. Or call us directly at (800) 330-1750 to speak to someone in Customer Experience, Quoting Assistance or Claims Support between the hours of 8am-6pm CT/CST Monday-Friday.

  2. Q
    During which hours can I reach B2Z Customer Support?
    A

    The B2Z Customer Support team is available Monday through Friday from 8am-6pm CT/CST. 

    On the following holidays, B2Z Customer Support will be closed

    2021:

    • Friday, January 1
    • Monday, May 31
    • Monday, July 5
    • Monday, September 6
    • Thursday, November 25
    • Friday, December 24

     

  3. Q
    How do I join the B2Z team?
    A

    B2Z Insurance is a “best-of-breed” team cultivated over time — we have insurance veterans, digital transformation experts, technology innovators and dedicated entrepreneurs. We're looking for driven individuals with a passion for creating the best customer experience for small business owners. Check out our open positions here.

  4. Q
    What types of small business insurance coverage do you offer?
    A

    We currently offer the following types of coverage for your small business (depending on location and business type):

Legal

  1. Q
    Who underwrites B2Z plans?
    A

    B2Z insurance plans are underwritten by the Preferred Partners listed here: b2z-insurance.com/faq/disclosures-licenses

  2. Q
    In which states can B2Z provide insurance coverage?
    A

    B2Z is licensed to sell insurance in the following states: b2z-insurance.com/faq/disclosures-licenses. See our coverage map here.