FAQ

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Find answers to the most commonly asked questions received by B2Z Insurance. Please contact us if you don’t see your question here.

Administration

  1. Q
    How can I reach B2Z Customer Support?
    A

    Please send your question via our contact form and we will get back to you as quickly as possible. Or call us directly at (800) 330-1750 to speak to someone in Customer Service, Purchase Assistance or Claims Support between the hours of 8am-6pm CT/CST Monday-Friday.

  2. Q
    During which hours can I reach B2Z Customer Support?
    A

    The B2Z Customer Support team is available Monday through Friday from 8am-6pm CT/CST. 

    On the following holidays, B2Z Customer Support will be closed

    2020:

    • Friday, December 25th

    2021:

    • Friday, January 1
    • Monday, May 31
    • Monday, July 1
    • Monday, September 6
    • Thursday, November 25
    • Friday, December 24

     

  3. Q
    How do I join the B2Z team?
    A

    B2Z Insurance is a “best-of-breed” team cultivated over time — we have insurance veterans, digital transformation experts, technology innovators and dedicated entrepreneurs. We're looking for driven individuals with a passion for creating the best customer experience for small business owners. Check out our open positions here.

Legal

  1. Q
    Who underwrites B2Z plans?
    A

    B2Z insurance plans are underwritten by the following preferred partners:

    Business Owner’s Policy coverage is underwritten by Crum & Forster (C&F), a registered trademark of United States Fire Insurance Company | 305 Madison Ave. Morristown, NJ 07960

    Workers’ Compensation coverage is underwritten by Employers Insurance Company of Nevada (National Association of Insurance Commissioners [NAIC] Company Code 10640), domiciled in Nevada, or one of the following Employer brands and subsidiaries: Employers Holdings, Inc., a Nevada holding company. Employers Group, Inc., a Nevada corporation. Employers Compensation Insurance Company (NAIC Company Code 11512), domiciled in California. Employers Preferred Insurance Company (NAIC Company Code 10346), domiciled in Florida. Employers Assurance Company (NAIC Company Code 25402), domiciled in Florida. Elite Insurance Services, Inc., a Nevada corporation. EIG Services, Inc., a Florida corporation.

    Disclosure statement: EMPLOYERS®, America's small business insurance specialist®, EACCESS®, PrecisePay® and Employers Insurance Company of Nevada® are registered trademarks of EIG Services, Inc. Employers Holdings, Inc. is a holding company with subsidiaries that are specialty providers of workers' compensation insurance and services focused on select, small businesses engaged in low-to-medium hazard industries. The Company operates throughout the United States, with the exception of four states that are served exclusively by their state funds. Insurance is offered through Employers Insurance Company of Nevada, Employers Compensation Insurance Company, Employers Preferred Insurance Company, Employers Assurance Company, rated A- (Excellent) by the A.M. Best Company. Not all companies do business in all jurisdictions. See www.employers.com for coverage availability.