FAQ

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Find answers to the most commonly asked questions received by B2Z Insurance. Please contact us if you don’t see your question here.

Administration

  1. Q
    How can I reach B2Z Customer Experience?
    A

    Please send your question via our contact form and we will get back to you as quickly as possible. Or call us directly at (800) 330-1750 to speak to someone in Customer Experience, Quoting Assistance or Claims Support between the hours of 8am-6pm CT/CST Monday-Friday.

  2. Q
    During which hours can I reach B2Z Customer Support?
    A

    The B2Z Customer Support team is available Monday through Friday from 8am-6pm CT/CST. 

    On the following holidays, B2Z Customer Support will be closed

    2021:

    • Friday, January 1
    • Monday, May 31
    • Monday, July 5
    • Monday, September 6
    • Thursday, November 25
    • Friday, December 24

     

  3. Q
    How do I join the B2Z team?
    A

    B2Z Insurance is a “best-of-breed” team cultivated over time — we have insurance veterans, digital transformation experts, technology innovators and dedicated entrepreneurs. We're looking for driven individuals with a passion for creating the best customer experience for small business owners. Check out our open positions here.

  4. Q
    What types of small business insurance coverage do you offer?
    A

    We currently offer the following types of coverage for your small business (depending on location and business type):

Legal

  1. Q
    Who underwrites B2Z plans?
    A

    B2Z insurance plans are underwritten by the following preferred partners:

    Business Owner’s Policy coverage underwritten by:
    Crum & Forster (C&F), a registered trademark of United States Fire Insurance Company | 305 Madison Ave., Morristown, NJ 07960

    Acuity, A Mutual Insurance Company | 2800 South Taylor Drive, Sheboygan, WI 53081

    "Acuity" and its logo are registered trademarks of Acuity, A Mutual Insurance Company. All coverages are underwritten by Acuity, A Mutual Insurance Company with the exception of personal automobile coverage in the state of Texas, which is offered by Acuity TX MGA, Inc. and underwritten by Home State County Mutual Insurance Company. Home State County Mutual Insurance Company is not an affiliate of any Acuity company.

    ** Earned an A+ rating from A.M. Best on 1/14/2021.
    *** Earned an A+ rating from Standard & Poors (S&P) on 8/11/2020.
    **** Acuity Insurance is the 59th largest insurer in the nation according to National Underwriter’s 2019 study.

    Workers’ Compensation coverage underwritten by:
    Employers Insurance Company of Nevada. (National Association of Insurance Commissioners [NAIC] Company Code 10640), domiciled in Nevada, or one of the following Employer brands and subsidiaries: Employers Holdings, Inc., a Nevada holding company; Employers Group, Inc., a Nevada corporation; Employers Compensation Insurance Company (NAIC Company Code 11512), domiciled in California; Employers Preferred Insurance Company (NAIC Company Code 10346), domiciled in Florida; Employers Assurance Company (NAIC Company Code 25402), domiciled in Florida; Elite Insurance Services, Inc., a Nevada corporation; EIG Services, Inc., a Florida corporation.